A Control Panel is a web-based user interface where you can control various aspects of your web presence. As an example, you can create or modify site files, set up and check email messages, manage databases, check visitor statistics and so forth. These things are done using buttons and menus within an internet browser and the CP could also be called ‘back office’, i.e. the administrative area associated with your hosting account. Most of the Control Panels out there will permit you to handle all hosting-related matters, but you will usually need a different system to handle payments or to get a new domain in case the company offers domain registrations. With respect to the platform they utilize, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot a problem also, or you may have to use a 3rd system.