1 hour ticket response
Fast support is our main concern and that’s why we have a team of knowledgeable techs who are eager to provide a fast reply to any question that you might have. Just open your customer support ticket from your Web Control Panel and we’ll respond back to you within one hour at the latest. Actually, we work hard and aim for a twenty–minute trouble ticket response time.
An Outstanding Customer Service
We’ve got a team of web hosting support experts who are ready to answer all your requests anytime you are in need of support. Most of our client support staff members have several years of experience in the Linux web hosting industry, which means that you can always rely on rapid and accurate answers to your queries.
An Intuitive Help Section
In the Web Control Panel you can find an intuitive Help section where you can get quick hints on how you can use our hosting services. You can find the answers to your questions in the F.A.Q. repository, see more tips in the web hosting account management articles or check our how–to video tutorials.