Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Response Warranty

  • Our group of professionals will try their best to reply to your help tickets in less than 1 hour. If, however, the issue you have experienced needs some help from the Admin =Department,= we will address the ticket to the administrator on shift and will post a reply to inform you.

  • Top quality support service
  • Top–class Tech Support Service

  • Our customer help Dept is going to be online for you 24/7/365 to to take care of all service request tickets that you send to us. We offer client assistance for all the software packages that are pre–installed on your machine. These include our in–house built Web Control Panel, the chosen Operating System as well as the server admin panel (based on the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • In the Web Control Panel that is available at zero cost with the virtual server, you will find an educational Help zone, incorporating all you need to have knowledge of when supervising your web–sites and applications. We have incorporated a wide array of how–to reports and video tutorials that demonstrate the common website administration duties in an easy to read form.