Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service crew is trained to fast attend to all Linux web hosting customers’ inquiries and help questions. Through our ticketing system, you’ll be able to share your issue and a support team member will likely go back to to you in only maximum an hour. Realistically, practice proves that the common reply time period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is provided by a crew of certified experts which are ready to respond to your query in a timely manner. You’re able to make contact with the tech support staff by launching a help and support ticket from your Web Control Panel or by submitting us an e–mail. On business days, you can also contact us on the phone or make use of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has included a complete practical knowledge base into the Control Panel so that you can get helpful step–by–step information at any time. Each section of the Control Panel has its own contextual help area having a group of how–to content articles. We have also made educational videos to present you with a superior visual representation of the simplest way to execute any presented procedure.